McHenry Reservations
Dog Day Care
We strive to offer the best service. While Day Camp reservations are not always required, it helps us to plan proper staffing levels if we know how many campers we will have on any given day. Therefore, we ask that you make a reservation if possible.
Holidays
- Due to the high volume of dogs during Holidays and other busy times (such as spring break), we cannot always guarantee Day Camp availability. Reservations may be required during these times
- All pricing and policies are subject to change without notice.
- Holiday and Sunday Drop-Off and Pick-Up Hours: 7:30 am-9:30 am; 4:30 pm-6:30 pm
Day Camp Packages
- No package refunds after 30 days from date of purchase.
- For package refunds within 30 days, any days used will be charged at the normal full or half-day rate (depending on the package purchased).
- Day Camp packages expire one (1) year from purchase date. Any days not used will be forfeited.
- All packages are applicable only to the service specified and are non-transferable
- All pricing and policies are subject to change without notice.
Dog Boarding
Non-Holiday
- A deposit may be required to secure all boarding reservation (unless you have a boarding package).
- Reservations without required deposits may be cancelled.
- Deposits are fully refundable or may be applied to your account when cancelled within 48 hours prior to your boarding stay.
- Deposits will be forfeited for reservations not cancelled within 48 hours of check-in.
- Payment for the balance of the boarding stay will be collected at drop-off.
- All pricing and policies are subject to change without notice.
Holidays and Heavy Demand
- To accommodate all our furry guests, a 2-night minimum stay may be required during heavy demand times such as Holidays, Spring Break and Summer.
- Holiday and heavy demand periods will require a one-night deposit to confirm and hold your reservation.
- Deposits are fully refundable or may be applied to your account when cancelled within 48 hours prior to your boarding stay.
- Deposits will be forfeited for reservations not cancelled within 48 hours of check-in.
- Payment for the balance of the boarding stay will be collected at drop-off.
- A holiday period is considered 3 days before and 3 days after the actual holiday.
- All pricing and policies are subject to change without notice.
Boarding Packages
- No package refunds after 30 days from date of purchase.
- For package refunds within 30 days, nights used will be charged at single night rate.
- Boarding packages expire one (1) year after date of purchase and any nights not used will be forfeited.
- All packages are applicable only to the service specified and are non-transferable.
- All pricing and policies are subject to change without notice.
