LibertyReservation policies

Cancel A Reservation

If you need to cancel your reservation, please CLICK HERE to fill out a Contact Us form or Text us at (816) 792-2275. You will receive email confirmation that your reservation has been cancelled and if any charges or fees have been applied.

Dog Boarding: Non-Holiday

  • A credit card is required to be on file at the time of booking to confirm your boarding reservation and must remain valid during the entire boarding stay. 
  • You may cancel your reservation up to 48 hours in advance of your check in date without incurring a late cancellation fee. 
  • Cancellations that are less than 48 hours prior to the check-in date or no shows, will incur a late cancellation fee equal to a 1-night charge at the nightly rate for your reservation and will be charged to the credit card on file.
  • All pricing and policies are subject to change without notice.   

Dog Boarding: Holidays

  • A credit card is required to be on file at the time of booking to confirm your boarding reservation and must remain valid during the entire boarding stay. 
  • A holiday period is considered 5 days before and 5 days after the actual date of the holiday.
  • A 3-night minimum stay is required during holidays to better accommodate all our furry guests.
  • Please call camp if your reservation request is less than 3 nights. We may be able to accommodate you if we have cabins that are not occupied during the dates you are requesting. 
  • Holiday reservations require a 2-night deposit. The amount charged will be based on the nightly rate for your reservation. The credit card on file will be charged once reservation has been confirmed and a cabin assigned. A receipt will be emailed to you.
  • If we are not able to charge the credit card on file within 3 days from the date your reservation was confirmed, your reservation may be cancelled.
  • 7 days' notification is required to cancel your holiday reservation and receive a full refund.
  • Cancellations within the 7-day period prior to your check-in date or you are a no-show, will result in the entire deposit being forfeited. 
  • Deposits cannot be used as credit toward other services.
  • All pricing and policies are subject to change without notice.

Dog Boarding: Rate Details - 5+ Nights Prepay Non-Refundable

  • Call camp to make a prepay non-refundable reservation. Cannot be made via mobile app or online.
  • A credit card is required to be on file at the time of booking to guarantee the Prepay Non-Refundable rate and must remain valid during the entire boarding stay. 
  • The full cost of the reservation will be charged at the time of booking.
  • Reservation is Non-Refundable if cancelled more than 1 day after booking. 
  • Date changes to the reservation are allowed up to 4 days prior to arrival. Changes may result in a change to the overall cost of the reservation.
  • Date changes less than 4 days prior to arrival are not allowed.
  • A change resulting in a lower cost will forfeit the difference from the original payment.
  • A change resulting in a higher cost will receive an additional prepayment charge for the difference from the original amount.
  • Cancellation of reservation will result in the forfeiture of the entire prepayment amount.
  • All pricing and policies are subject to change without notice.

Dog Day Camp

  • Day Camp reservations can be made in advance by using our mobile app or website.
  • For same day reservations, please call, or text camp.
  • Walk-Ins are welcome. We recommend calling camp first, as we cannot guarantee day camp availability for walk-in customers.
  • If you need to cancel your day camp reservation, please call, or text camp by 10:00 AM. This will allow other campers to come in and enjoy a day of play.
  • All pricing and policies are subject to change without notice.

Packages: Day Camp / Boarding

  • No Refunds will be given on Day Camp or Boarding packages if any package days have been used or after 5 days from the date of purchase unless the dog has been dismissed from camp.
  • Day Camp and Boarding packages expire 12 months from the date of purchase. Unused days will be forfeited. 
  • For package refunds requested within 5 days from date of purchase, the day camp days used will be charged at the current full or half-day day camp rate, depending on the type of package purchased.
  • All pricing and policies are subject to change without notice.

Check-In/Check-Out: Day Camp

  • Monday-Saturday – 6:30 AM-6:30 PM.
  • Sunday Day Camp hours are 7:00-10:00 AM & 3:00-6:00 PM.
  • Holiday hours for Day Camp are 8:00 AM-5:00 PM (holiday hours are in effect 3 days before and 3 days after the actual holiday).

Check-In/Check-Out: Boarding

Check-In:

  • Monday-Saturday – 6:30 AM-6:00 PM. (Prefer by 12:00 PM).
  • Sunday – 7:00-10:00 AM and 3:00-6:00 PM. (Prefer by 10:00 AM).
  • If checking in after 4:00 PM, please make sure your pup has been fed prior to coming in.

Check-Out:

  • Monday-Saturday - 8:00 AM – 12:00 PM.
  • Sunday - 7:00-10:00 AM & 3:00-6:00 PM.
  • An Extended Check-Out can be requested anytime during your boarding stay for $15 if you will need to pick up after 12:00 PM on Mon-Sat and between 3:00-6:00 PM on Sunday. This allows your Camper to play the rest of the day and be picked up by 6:30 PM on Mon-Sat and by 6:00 PM on Sunday.

PLEASE NOTE:

  • Multiple dog discount rates are based on all dogs being from the same family and staying in the same cabin.
  • Only one discount can be used and cannot be combined with any other discount.
  • 401K-9 / Public Service and other discounts can only be used on full-price services.

Holidays 2024

Spring Break / Easter – 03/22/24 – 04/05/24             

Memorial Day – 05/22/24 – 06/01/24             

Independence Day – 06/29/24 – 07/09/24             

Labor Day – 08/28/24 – 09/07/24             

Thanksgiving – 11/23/24 – 12/03/24             

Christmas/New Year’s – 12/20/24 – 01/06/25                       
 

 

See What All the Bark's About
Help A Dog In Need
  • Take a Tour Sniff Around
  • Help a Dog in Need When the going gets ruff, the Bow Wow Buddies Foundation helps support the health and happiness of our four-legged friends to keep them in their forever homes. Lend A Helping Paw
  • Our Difference See why pups and their parents love and trust Camp Bow Wow for their day care and boarding needs. Get The Woof

All-Inclusive Pricing

Get more play in your stay at Camp! We offer premier care with no hidden fees. Whether your dog is here for the day or overnight, they'll play all day with furry friends and get lots of TLC from our Camp Counselors. With Camp Bow Wow, you get the best care at the best value:

What's Included:
  • Day Camp included in overnight stays
  • All-day play in indoor and outdoor play yards
  • Individual cozy cabin and nightly Campfire TreatTM for Overnight Campers
  • No charge for medication administration and other special requests
  • Lots of individual attention and TLC from Camp Counselors

Ready to
Romp. Wag. Play?