Matthews Reservations

Dog Day Care & Dog Boarding Packages

• Packages are nonrefundable.
• Packages will expire one year after purchase and any unused days will be forfeited.
• All policies and pricing are subject to change without notice.
• Boarding Checkout Time: The checkout time for boarding is at 11:00am. If you’d like your pup to stay and play the rest of the day, we are happy to upgrade your stay for $25. Checkout time may vary on Sundays and holidays.

Non-Holiday

• All pricing and policies are subject to change without notice.

Holidays

• Holidays Observed: New years Day, New Years eve, Christmas Day, Christmas Eve, Thanksgiving Day, 4th of July. and we are open 7:00am-11:00am and 4:00pm-7:pm for these Holidays only, these Holidays will also observe the following policy:
• Reservations for boarding during the Holiday period beginning three (3) days before and ending three (3) days after the Holiday should be made in advance and must include a minimum of two (2) nights. A 50% deposit must be paid when the reservation is made.  The deposit is fully refundable if the reservation is canceled at least seven (7) days prior to the check-in date. 
• An additional charge of $7 per night will be added to the regular boarding fee for the Holiday, and the day before and the day after the Holiday, for a maximum of three (3) nights.  The additional Holiday boarding charge helps to cover the cost of additional Holiday pay for our employees who must work on the Holiday to care for our Campers. This seasonal price will apply to ALL holidays, including memorial day, independence day etc. 
• We are open each Holiday from 7:00am to 10:00am and 4:00pm to 7:00pm.  You may drop off or pick up a boarding dog during our Holiday hours.  Regular daycare services will not be offered on a Holiday, but boarding dogs will have play time at Camp during our Holiday hours.
• The balance due for the boarding stay is payable at check-in.  The deposit will be forfeited and cannot be used for other services if you do not cancel the reservation at least five (5) days prior to the check-in date and fail to check-in on the date the reservation begins.
• If you have any questions about our Holiday policy, please contact our Camp Manager.