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reservation policies

Cedar Hill Reservations

Non-Holiday

  • A 1-night deposit of your entire reservation amount will be collected at the time you make your boarding reservation (unless you have a boarding package).
  • If we do not have a deposit for your reservation within one week of your reservation, it may be cancelled.
  • Deposits are required to secure your reservation. Many times we are full and have to turn pet parents away and then people do not show up for their reservation.
  • If you cancel 48 hours prior to your boarding reservation, you will receive a full refund of your deposit.
  • If you are a no-show or cancel within the 48 hours prior to your boarding reservation, you forfeit your deposit.
  • Deposits cannot be used as credit toward other services.
  • Payment for the balance of the full boarding stay will be collected at drop-off.
  • All pricing and policies are subject to change without notice.

Holidays

  • A 2-night minimum stay is required at holidays to better accommodate all our furry guests.
  • Holiday reservations require a 1-night deposit at the time you make your boarding reservation.
  • If we do not have a deposit for your reservation within one week of your reservation, it may be cancelled.
  • 3 days' notice for reservation cancellations for holidays is required to receive a full refund.
  • A holiday period is considered 3 days before and 3 days after the actual holiday.
  • Cancellations within the 3 day period prior to the holiday reservation and "no-shows" forfeit their deposit.
  • Deposits cannot be used as credit toward other services.
  • All pricing and policies are subject to change without notice.

Day Care & Boarding Packages

  • No package refunds after 30 days from date of purchase.
  • For package refunds within 30 days, nights used will be charged at single night rate and day care packages will be charged at a full or half-day rate (depending on the package purchased).
  • Day Care packages expire one (1) year from purchase date any days not used will be forfeited.
  • Dog Boarding packages expire one (1) year after date of purchase and any nights not used will be forfeited.
  • All pricing and policies are subject to change without notice.

Your Local Camp

1104 S. Highway 67
Cedar Hill, TX 75104

Get Directions

(972) 296-9663

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  • “Gentle & caring”

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Safety is Our Top Priority

Parents also feel confident knowing their pet is well-cared for in our safe and secure environment:

  • All Certified Camp Counselors® are extensively trained in dog behavior, pet first aid and CPR
  • Each Camper is required to pass a socialization interview, be spayed or neutered, and be current on vaccinations.
  • Live webcams to check in on your dog from anywhere using a computer or mobile device.
  • Facilities are monitored 24 hours a day, 7 days a week.

All-Inclusive Pricing

Get more play in your stay at Camp! We offer premier care with no hidden fees. Whether your dog is here for the day or overnight, they'll play all day with furry friends and get lots of TLC from our Camp Counselors. With Camp Bow Wow, you get the best care at the best value because your pup's day of Camp includes:

What's Included:
  • Day Camp included in overnight stays
  • All-day play in indoor and outdoor play yards
  • Individual cozy cabin and nightly Campfire TreatTM for Overnight Campers
  • No charge for medication administration and other special requests
  • Lots of individual attention and TLC from Camp Counselors

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