Benton-Bryant Reservations & Cancellation Policy

Please Note: The reservation, cancellation, and refund policies stated below are valid only at this Camp Bow Wow location and may vary from Camp to Camp. Please contact Camp Bow Wow Benton-Bryant at (501) 712-7773 for specific details.

We accept all major credit cards including Visa, MC, Discover, and American Express. Cash and Check are not accepted at this time.

Holidays

• A 2-night minimum stay is required at holidays to better accommodate all our furry guests.
• A holiday period is considered 2 days before and 2 days after the actual holiday.
• A credit card must be left on file at the time of booking to confirm your holiday reservation.
• Holiday reservations require a 50% deposit at the time you make your boarding reservation.
• If we do not have a deposit for your reservation within two weeks of your reservation, it may be cancelled.
• 7 days' notice for reservation cancellations for holiday boarding is required to receive a full refund.
• Cancellations within the 7-day period prior to the holiday reservation check-in date and "no-shows" forfeit their 50% deposit.
• Major holidays and peak times will be subject to seasonal pricing of a $5 additional fee per night per dog.
• All pricing and policies are subject to change without notice.

Holiday Check In/Out

Check-In: Check-in as early as you'd like on the day of drop-off so your Camper can enjoy more playtime!

Check-Out: The checkout time for boarding is at 11:00am. If you’d like your pup to stay and play the rest of the day, we are happy to upgrade your stay for an additional fee. Checkout time may vary on Sundays and holidays.

• Check with Camp on hours on the major holidays listed below
• Our lobby is closed on Thanksgiving day and Christmas Day; therefore there will be no drop offs or pick ups.

2025 Holidays

• New Year's Day: December 31st, 2024 - January 2nd, 2025*
• Spring Break: March 21st - March 30th
• Easter Weekend: April 20th
• Memorial Day: May 25^th - May 27th*
• Independence Day: July 3^rd - July 5th*
• Labor Day: August 31st - September 2nd*
• Thanksgiving: November 26^th - November 28st*
• Christmas Eve and Day: December 24^th - December 26th*
• New Year's Day: December 31st, 2025 - January 2nd , 2026*

If you need to make changes or cancel your reservation, please call us at (501) 712-7773.

Daycare Packages

• No package refunds after 30 days from the date of purchase unless the dog is dismissed.
• For package refunds within 30 days, daycare packages will be charged at a full or half-day rate (depending on the package purchased).
• Daycare packages expire one (1) year from purchase date. Any days not used will be forfeited.
• All pricing and policies are subject to change without notice.

PLEASE NOTE:

• Multiple dog rates are based on all dogs from the same family staying in the same Cabin
• Only one discount per stay per family
• Discounts cannot be combined with any other discounts, multiple dog discounts, or boarding packages
• 401K-9, VIP, and Military discounts available only at full rate.