Stone Oak Reservations

Daycare Reservations 

Non-Holiday

• Packages purchased at one location cannot be used at another location.
• We do not require you to make a daycare reservation. You may drop off/pick up during Camp regular business hours.
• Your dog is required to be wearing a quick release collar and a name tag before they are permitted into the play yard.
• We welcome lunches and treats. If your pup requires a meal or rest time, they will be placed in a cabin during our off times. Please see play schedule for those times.
• Please note that play may be rotational based upon the census of dogs in house.
• You may drop your pup off at any location nationwide for play as long as you have current vaccinations.
• This location requires your dog to have VET-ADMINISTERED Bordetella (1 year intra-nasal or injectable) Rabies, Distemper to be permitted into our back facility.
• All pricing and policies are subject to change without notice.
• Boarding Checkout Time: The checkout time for boarding is at 11:00am. If you’d like your pup to stay and play the rest of the day, we are happy to upgrade your stay for an additional fee. Checkout time may vary on Sundays and holidays.

Holidays

• We do not have daycare play on holidays and Sundays. You are welcome to bring your pup to Camp for day-boarding.
• Holidays include Christmas through New Years, Spring Break, and Thanksgiving weekend.
• During abnormally high census days, we reserve the right to permit rotational play. Please make sure to ask about our extra care services should your dog require one on one attention.

Daycare Packages

• No package refunds after 30 days from date of purchase.
• For package refunds within 30 days, day care days will be charged at a full or half-day rate (depending on the package purchased).
• Daycare packages expire one (1) year from purchase date any days not used will be forfeited.
• Packages purchased at one location cannot be used at another location.
• All pricing and policies are subject to change without notice.

Boarding Reservations

Non-Holiday

• Payment for the balance of the full boarding stay will be collected at drop-off.
• All pricing and policies are subject to change without notice.

Holidays

• A 3-night minimum stay is required at holidays to better accommodate all our furry guests.
• Holiday reservations require a 3-night deposit at the time you make your boarding reservation.
• If we do not have a deposit for your reservation within three weeks of your reservation, it may be cancelled.
• 14 days' notice for reservation cancellations for holidays is required to receive a full refund.
• A holiday period is considered 3 days before and 3 days after the actual holiday.
• Cancellations within the 14-day period prior to the holiday reservation and "no-shows" forfeit the deposit.
• Deposits cannot be used as credit toward other services.
• All pricing and policies are subject to change without notice.
• Holidays include Spring Break, Memorial Day, July 4th, Labor Day, Thanksgiving, and Christmas.