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reservation policies

Reno South Reservations

Non-Holiday

  • A 50% deposit of your entire reservation amount will be collected at the time you make your dog boarding reservation.
  • If we do not have a deposit for your reservation within one week of your reservation, it may be cancelled.
  • Deposits are required to secure your reservation. Many times we are full and have to turn pet parents away and then people do not show up for their reservation.
  • If you cancel 48 hours prior to your boarding reservation, you will receive a full refund of your deposit.
  • If you are a no-show or cancel within the 48 hours prior to your boarding reservation, you forfeit your deposit.
  • Deposits cannot be used as credit toward other services.
  • Payment for the balance of the full boarding stay will be collected at drop-off.
  • All pricing and policies are subject to change without notice.

Holidays

  • A 3-night minimum stay is required at holidays to better accommodate all our furry guests.
  • Holiday reservations require a 50% deposit at the time you make your boarding reservation.
  • If we do not have a deposit for your reservation within one week of your reservation, it may be cancelled.
  • 7 days' notice for reservation cancellations for holidays is required to receive a full refund.
  • A holiday period is considered 3 days before and 3 days after the actual holiday.
  • Cancellations within the 7 day period prior to the holiday reservation and "no-shows" forfeit their 50% deposit.
  • Deposits cannot be used as credit toward other services.
  • All pricing and policies are subject to change without notice.

Dog Day Care Packages

  • No package refunds after 30 days from date of purchase.
  • Dog Day Care packages expire one (1) year from purchase date any days not used will be forfeited.
  • All pricing and policies are subject to change without notice.

Your Local Camp

7111 S. Virginia Street, Suites A1-A4
Reno, NV 89511

Get Directions

(775) 855-9663

Help A
Dog In Need

Bow Wow Buddies
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See What All
the Bark's About

Testimonials
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Monitor Your Pup

View Our Live Webcams
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  • “Great staff, professional, friendly and welcoming. Immaculate environment and expert care for your Camper.”

    - Joanne C.

  • “I love how comfortable the staff made us feel leaving our Duke there for the first time!! Everyone is so friendly, I know he's in great care when at Camp Bow Wow!! Duke is always excited now before we even get into the parking lot!! I also LOVE the pet cameras!! They really are addicting to watch, but it's so fun seeing him running around and having fun!! We love Camp Bow Wow & can't wait to come back!”

    - Kelly R.

  • “A very kind and caring staff! I always feel secure knowing that the staff truly love my dog and that they will make sure he is happy and comfortable during his stay. They are the best!”

    - Su-Kim C.

  • “I absolutely love this place. They take incredible care of my dog. They make her welcome and I feel comfortable knowing she is well taken care of. Recommend to anyone who has a dog.”

    - Kimberly S.

  • “Staff is always very friendly and knows my dog, facilities are always clean, the webcams allow us to check our dog's activity, and hours cover my work day. Most importantly, my dog LOVES going to Camp! When she hears us on the phone making reservations for play, or hears us say "Camp", she grabs her leash with such excitement she moves furniture in her path as she heads for the door!”

    - Terri S.

  • “Super friendly team of staff! Very kind, caring, accommodating, flexible. They loved my dog and treated her like their own. I will be back!”

    - Holly H.

  • “The staff is always helpful and kind. I know when I leave my dogs at Camp Bow Wow they will be taken care of, have a great time and come home worn out from playing all day. I love the Camper Cams so I can check in on them!”

    - Hayley L.

  • “Camp Bow Wow is fabulous...they are passionate about their work, always happy to see our pup, and take great care of her...be it for day Camp or overnight. We love Camp Bow Wow!”

    - Angelica M.

  • “We know our dogs are in trusted hands at Camp Bow Wow. They always have fun playing with their "friends" and we love being able to check in on them throughout the day”

    - Nicole J.

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Safety is Our Top Priority

Parents also feel confident knowing their pet is well-cared for in our safe and secure environment:

  • All Certified Camp Counselors® are extensively trained in dog behavior, pet first aid and CPR
  • Each Camper is required to pass a socialization interview, be spayed or neutered, and be current on vaccinations.
  • Live webcams to check in on your dog from anywhere using a computer or mobile device.
  • Facilities are monitored 24 hours a day, 7 days a week.

All-Inclusive Pricing

Get more play in your stay at Camp! We offer premier care with no hidden fees. Whether your dog is here for the day or overnight, they'll play all day with furry friends and get lots of TLC from our Camp Counselors. With Camp Bow Wow, you get the best care at the best value because your pup's day of Camp includes:

What's Included:
  • Day Camp included in overnight stays
  • All-day play in indoor and outdoor play yards
  • Individual cozy cabin and nightly Campfire TreatTM for Overnight Campers
  • No charge for medication administration and other special requests
  • Lots of individual attention and TLC from Camp Counselors

Ready to Romp. Wag. Play?

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