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reservation policies

Flower Mound Reservations

Day Care Packages

  • No package refunds after 30 days from date of purchase.
  • For package refunds within 30 days, day care packages will be charged at a full or half-day rate (depending on the package purchased.)
  • All pricing and policies are subject to change without notice.
  • Day Care Packages expire 1 year from date of purchase; all Day Care Packages must be used within 1 year from date of purchase or they are forfeit.

Holiday Overnight Boarding

In an effort to better service our Overnight Boarding customers during busy periods, we have implemented the following cancellation policy. Often we are full and have to turn Pet Parents away and then reservations do not show up or cancel last minute.

Please note that during holiday periods, the following cancellation fee will apply:

  • No shows and cancellations within 5 days of scheduled check-in during a holiday period will be subject to a one night cancellation fee at the rate of one night of boarding for that particular stay.
  • Once your dog checks in for their reservation during a holiday period, you are responsible for the cost of the entire reservation. During other times of the year we are happy to allow you to check your dog out earlier than planned!
  • A holiday period is considered 3 days before and 3 days after the actual holiday. Holiday periods apply to New Year’s Day, Spring Break, Memorial Day, July 4th, Labor Day, Thanksgiving Day, and Christmas Day.
  • Cancellation fees cannot be used as credit toward other services.
  • We understand that there is still some uncertainty around air travel and plans in general. We are doing our best to accommodate these changes in a way that is fair to everyone and avoids the larger, non-refundable deposits present at human hotels and other boarding facilities. Please give us a call here at Camp if you have any questions or concerns!


  • Full Service Grooming Late Cancellation and No-Show Policy: no-shows and cancellations after 12:00PM on the day prior to a dog’s scheduled appointment will incur a fee of 50% of the dog’s Full Service Grooming appointment price.

Your Local Camp

Camp Bow Wow Flower Mound

3434 Long Prairie Road, Suite 200
Flower Mound, TX 75022

Get Directions

(972) 410-3647

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Dog In Need

Bow Wow Buddies
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  • “"My dog always comes home tired and happy!"”

    - BRJ

  • “Love Camp Bow Wow”

    - M. Taylor

  • “Love this place”

    - Marc Bluford

  • “Home away from home!”

    - Deborah Hauer

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  • Get a Free Day

    Re-fur a friend to Camp and when they become a paying customer, you'll receive a FREE day of Camp!

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  • Take a Tour Sniff Around
  • Help a Dog in Need

    When the going gets ruff, the Bow Wow Buddies Foundation helps support the health and happiness of our four-legged friends to keep them in their forever homes.

    Lend A Helping Paw
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Safety is Our Top Priority

Parents also feel confident knowing their pet is well-cared for in our safe and secure environment:

  • All Certified Camp Counselors® are extensively trained in dog behavior, pet first aid and CPR
  • Each Camper is required to pass a socialization interview, be spayed or neutered, and be current on vaccinations.
  • Live webcams to check in on your dog from anywhere using a computer or mobile device.
  • Facilities are monitored 24 hours a day, 7 days a week.

All-Inclusive Pricing

Get more play in your stay at Camp! We offer premier care with no hidden fees. Whether your dog is here for the day or overnight, they'll play all day with furry friends and get lots of TLC from our Camp Counselors. With Camp Bow Wow, you get the best care at the best value because your pup's day of Camp includes:

What's Included:
  • Day Camp included in overnight stays
  • All-day play in indoor and outdoor play yards
  • Individual cozy cabin and nightly Campfire TreatTM for Overnight Campers
  • No charge for medication administration and other special requests
  • Lots of individual attention and TLC from Camp Counselors

Ready to Romp. Wag. Play?

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