Flower Mound Reservations
Day Care Packages
- No package refunds after 30 days from date of purchase.
- For package refunds within 30 days, day care packages will be charged at a full or half-day rate (depending on the package purchased.)
- All pricing and policies are subject to change without notice.
- Deposits are required to secure your reservation. Many times we are full and have to turn pet parents away and then people do not show up for their reservation.
- Holiday reservations may require a 50% deposit at the time you make your boarding reservation.
- If we do not have a deposit for your reservation within one week of your reservation, it may be cancelled.
- 7 days' notice for reservation cancellations for holidays is required to receive a full refund.
- A holiday period is considered 3 days before and 3 days after the actual holiday.
- Cancellations within the 7 day period prior to the holiday reservation and "no-shows" forfeit their 50% deposit.
- Deposits cannot be used as credit toward other services.