Colleyville Reservations

DayCamp Hours:

Monday – Saturday: 7AM – 6:30PM*

All dogs are required to wear a quick release collar and name-tag, to check-in.

During Holiday Seasons and due to capacity constraints: traditional DayCamp maybe shortened some days, or entirely postponed until after the Holiday Season.

Lodging Lobby Hours:

Monday – Saturday: 7AM – 7PM

Sunday: 7AM – 9AM + 5PM – 7PM

Our Lobby is closed on some Holidays, such as Thanksgiving and Christmas Day, with no check-ins and no check-outs. Overnight DayCamp is shortened on Sundays and some Holidays.

Noon Lodging Check-Out:

Overnight check-outs occurring "After-Noon" on check-out day are $20 per dog. Before Noon check-out, check-out on Sundays, Grooming Services purchased during your Pups stay, and Colleyville Club Members are exempt from Noon check-out time. Noon check-out helps us safely manage capacity and provides your Camp Bow Wow Team ample time to clean all Classic Cabins, Luxury Suites, and Teacup Condos, before the arrival of daily check-ins.

Holiday Season 2-Night Minimum and

Holiday Season 2-Night Pre-Payment:

To confirm all Holiday Season reservations, a 2-overnight minimum is required and also advance pre-payment of 2-overnights is collected at the time of your Holiday Season reservation. Remaining balance due, if any, is collected at check-in.

Holiday Season 2-Night pre-payments are refundable, when your cancellation is emailed in accordance to our Holiday Season cancellation policy and timelines. All Holiday Season reservations without 2-night pre-payment are "unconfirmed tentative reservations," which may be released for rebooking to other waitlist families, in the sole discretion of Camp Bow Wow Colleyville.

Holiday Season Non-Refundable Confirmation Fee:

$39 per dog - Non-Refundable Holiday Season Confirmation Fee is assessed for each Holiday Season overnight reservation. This is separate from Holiday Seasons 2-Night pre-payment confirmation requirement, which are refundable. $39 Holiday Season Confirmation Fee is non-refundable, and is collected at the time of your Holiday Season overnight reservation.

As occupancy increases to full Camp capacity, as each Holiday Season nears: the Non-Refundable Holiday Season Confirmation Fee may increase.

Holiday Season peak, nightly peak surcharges may also be applied during specific peak overnight time periods. These additional amounts, if in effect, will be disclosed prior to check-in.

Lodging and Holiday Season Cancellations:

We understand plans may change!

Holiday Season lodging cancellations requesting refund of the 2-Night Holiday Season pre-payment: please email cancellation timestamped prior to 7PM CST, at least 7-full days or more, before the actual Federal Holiday, i.e. before 7PM CST on 12/17, as Christmas Day Federal Holiday is actually 12/25. If no Federal Holiday exists in a Holiday Season, such as Spring Break: email Holiday Season 2-Night pre-payment refund requests, timestamped prior to 7PM CST at least 7-full days, or more, before the Spring Break Holiday season actual start date, i.e. before 7PM CST on 2/29, as Spring Break Holiday Season begins on 3/8/2024.

Regular Non-Holiday Season overnight periods are assessed $75 late-cancellation fee, if your overnight cancellation is not emailed and timestamped prior to 7PM CST, at least 2-full days or more, before your scheduled check-in date, i.e. before 7PM CST on 4/1, for 4/4 scheduled overnight check-in.

You agree to forfeit and you agree to lose without any refund, the entire Holiday Season 2-Night pre-payment, or you agree to pay $75 late-cancellation fee for Non-Holiday Seasons, if your overnight cancellations are not received in accordance with these timelines.

Please email cancellations to colleyvilletx@campbowwow.com and please include your name, reservation dates, and your phone number. Cancellations made verbally will not be recognized.

Holiday Seasons:

Our Lobby is closed on Thanksgiving and Christmas Day, with no overnight check-ins, and no overnight check-outs.

Lodging Early Pick-ups:

Early pick-ups, before originally scheduled overnight check-out date will receive Camp Bow Wow Colleyville in-Camp credit, and will not receive any credit card or debit card refund. Camp Bow Wow Colleyville in-Camp credits may be applied to any future Camp Bow Wow Colleyville service and do not expire. Early overnight pick-ups that do not meet minimum of 2-consecutive overnights in-Camp during every Holiday Season: you agree to forfeit all payments for your entire reservation and you will not receive any credit of any kind.

$369 Colleyville Club Membership:

Includes 1 Fresh Clean Grooming service available per month, and waiver of Noon overnight check-out time. Colleyville Club Membership does not guarantee daily DayCamp availability and reservations are highly recommended. Colleyville Club Membership is pro-rated the first month, and the next $369/monthly Membership dues are collected at time of membership start date, if joining within 7 days of the next billing month. Colleyville Club Memberships do not accrue DayCamp days and no refunds under any circumstances. Colleyville Club Membership is transferable within the same household, and monthly Membership dues are assessed per dog. To discontinue your Colleyville Club Membership; please simply email colleyvilletx@campbowwow.com at least seven days before the next billing month.

Camp Bow Wow Other Information

No Camp Bow Wow Colleyville Team Member stays overnight and there is no fire suppression system on property. By utilizing our services, you provide your own acceptance of this inherent fire risk.