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reservation policies

Colleyville Reservations

Non-Holiday

  • Deposits cannot be used as credit toward other services.
  • Payment for the balance of the full boarding stay will be collected at drop-off.
  • All pricing and policies are subject to change without notice.

Holidays

  • HOLIDAY SEASON EARLY PICK-UP: Early pick-ups before your originally reserved check-out date will receive a Camp Bow Wow Colleyville credit and will not receive any credit or debit card refund. Camp Bow Wow Colleyville in-Camp credits applied to your account and gladly applied to any of our future services. An overnight minimum of at least two consecutive overnights in-Camp are required during any Holiday Season. Overnight early pick-ups that do not meet required minimum two consecutive overnight in-Camp during a holiday season, you agree to forfeit all payments for that reservation and you will not receive any zero credit Camp Bow Wow Colleyville in-Camp credit.
  • HOLIDAY SEASONS DEFINED: November 19th-November 30th, 2021 | December 18th -January 5th, 2022 | February 18th-22nd, 2022 | March 18th-27th, 2022 | April 14th-17th, 2022 | May 27th-31st, 2022 | June 30th-July 5th, 2022 | September 2nd-6th, 2022.
  • HOLIDAY SEASON 50% DEPOSIT: All Holiday Season reservations require Pre-payment in full at the time of your holiday reservation for 2-4 consecutive overnights. 50% of your Holiday Reservation total is required for reservations of 5 or more consecutive overnights for all Holiday Seasons. Reservations are not confirmed, until Pre-payment is collected and processed to your account, and our Team has emailed you payment confirmation. Remaining balances, if any, are due at check-in. Minimum consecutive overnight of two nights are required to seek a reservation. Pending Holiday unconfirmed reservations for any reason, will be released to other parents for rebooking, in the sole discretion of Camp Bow Wow Colleyville.

Holiday seasons Two Consecutive Overnight Minimum

February 18th-22nd, 2022 | March 18th-27th, 2022 | April 14th-17th, 2022 | May 27th-31st, 2022| June 30th-July 5th, 2022 | September 2nd-6th, 2022 | November 18th – 28th, 2022 | December 16th-January 3rd, 2023

Cancellations

We understand plans can and do change!

Holiday overnight reservation cancellations must be cancelled via email and timestamped prior to 7PM CST one week or more before the actual day of the Federal Holiday, or one week before the start of the defined Holiday season. You agree to forfeit the entire Holiday pre-payment, if your Holiday reservation cancellation is not received in accordance with this policy.

Cancellations for all other periods of time that are not Holiday Season will be assessed $75 cancellation, if said overnight cancellation is not received via email and timestamped prior to 7PM CST, at least two days before your scheduled date of check-in.

Please email colleyvilletx@campbowwow.com and include your name, dog(s) name, original dates, and a good phone number to cancel, if needed.

Early Pick-Up Policy

Early pick-ups before scheduled check-out dates will receive a Camp Bow Wow Colleyville account credit and will not receive cash refunds.

Overnight Check-Out is 12:00 PM

Overnight check-outs occurring after 12:00PM on check-out day, you agree to pay $20 per dog for staying "After-Noon." Sunday check-out days and Grooming services purchased, are excluded from Noon check-out requirement. If you arrive early on check out day before Noon and you have already paid for After-noon stay, we will gladly provide you Camp Bow Wow Colleyville in-camp credit, which may be applied to any future services that we provide you, and you agree we will not issue you any debit or credit card refund for early check-outs before Noon check out time.

Dog DayCamp Packages

  • No package or refunds if your dog is camp-able and meets entrance requirements.
  • Dog DayCamp package days do not expire.
  • DayCamp packages cannot be used or combined for other services and are non-transferable.
  • DayCamp check-out time is 6:30PM Monday through Saturday. No DayCamp on Sundays and some federal holidays.

Your Local Camp

Camp Bow Wow Colleyville

1840 Norwood Plaza, Suite 100
Hurst, TX 76054

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(817) 330-9355

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  • “I'm very impressed with the facility after only one day!”

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  • “Our dogs LOVE this place!”

    - Paulette J.

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Safety is Our Top Priority

Parents also feel confident knowing their pet is well-cared for in our safe and secure environment:

  • All Certified Camp Counselors® are extensively trained in dog behavior, pet first aid and CPR
  • Each Camper is required to pass a socialization interview, be spayed or neutered, and be current on vaccinations.
  • Live webcams to check in on your dog from anywhere using a computer or mobile device.
  • Facilities are monitored 24 hours a day, 7 days a week.

All-Inclusive Pricing

Get more play in your stay at Camp! We offer premier care with no hidden fees. Whether your dog is here for the day or overnight, they'll play all day with furry friends and get lots of TLC from our Camp Counselors. With Camp Bow Wow, you get the best care at the best value because your pup's day of Camp includes:

What's Included:
  • Day Camp included in overnight stays
  • All-day play in indoor and outdoor play yards
  • Individual cozy cabin and nightly Campfire TreatTM for Overnight Campers
  • No charge for medication administration and other special requests
  • Lots of individual attention and TLC from Camp Counselors

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