Colleyville Reservations

Non-Holiday

• Deposits cannot be used as credit toward other services.
• Payment for the balance of the full boarding stay will be collected at drop-off.
• All pricing and policies are subject to change without notice.

Holidays

• A 2-night minimum stay is required at holidays to better accommodate all our furry guests.
• All overnight cancellation requests need to be emailed to colleyvilletx@campbowwow.com. Please include your name, dog(s) name, and original dates of stay.
• A $75 non-refundable cancellation charge will be assessed for all cancellation requests not received by email at least (7) seven days before the beginning of any Holiday Season.
• Holidays are: November 22nd-December 2nd ~ December 18th-January 5th ~ February 12th-16th ~ March 12th-23rd ~ April 1st-6th ~ May 28th-June 1st ~ July 1st-5th ~ September 3rd-7th.
• Holiday reservations require a 50% deposit at the time you make your boarding reservation.
• If we do not have a 50% reservation deposit within two days, or at the time of your reservation, it may be cancelled. Holiday reservations that are not 50% prepaid are not confirmed reservations, until receipt of 50% prepayment.
• Deposits cannot be used as credit toward other services.
• All pricing and policies are subject to change without notice.

Early Pick-Up Policy

Early pick-ups before scheduled check-out dates will receive a Camp Bow Wow Colleyville account credit and will not receive cash refunds.

Dog DayCamp Packages

• No package or refunds if your dog is camp-able and meets entrance requirements.
• Dog DayCamp package days do not expire.
• DayCamp packages cannot be used or combined for other services and are non-transferable.