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reservation policies

Carmel Reservations

Dog Day Care Reservations

Reservation Requirements

  • We require all expired vaccines to be updated prior to scheduling any Day or Overnight Camp stays. We are unable to book any stays without current vaccines in our system.
  • If it is the Pet Parents desire to have us procure vaccines on their behalf, there is a charge of $10.
  • We understand that some clients may go to the Low-Cost Clinic to obtain their vaccination records.
  • These clinics are not staffed like a traditional veterinary clinic, which is part of how they remain low cost, and it can be hard to call in to get that information over the phone. It is very important to maintain a relationship with a veterinarian so that this important information doesn't fall through the cracks, but also so that your pet can have the option of care in an emergency situation. Especially now with the nationwide shortage of available vet appointments, this will not only help the veterinarians in caring for your pet, but also makes it easier to get into grooming salons, dog parks, boarding facilities, etc. We have several clients who choose to use Low-Cost Clinics, however there is a higher level of responsibility that falls upon the pet parent to keep impeccable records of their pet's care or submit those records to a vet of their choice. This is why we highly encourage establishing a relationship with a formal veterinarian, even if you continue to use low-cost clinics in the future.
  • In addition to the basic requirements, we also highly recommend: Canine Influenza Vaccine, Year-round Flea/Tick & Heartworm Preventative, and Yearly negative fecal float.
  • There is a mandatory re-evaluation for those Campers that we have not seen in over 365 days or the Camper hasn't attended Camp at our location.


  • All overnight camp stays require a 50% non-refundable deposit at the time you make your boarding reservation.
  • All campers must have visited in the past 8 weeks to qualify for overnight camp.
  • Deposits are required to secure your reservation. Many times we are full and have to turn pet parents away and then people do not show up for their reservation.
  • If you are no longer planning to board your camper, cancellations must take place 24 hours in advance. If cancellation takes place within 24 hours, payment for that day will be required (3 or more no-shows will require pre-payment).
  • Any changes to the reservation must be made no later that 72 hours in advance of the check-in date.
  • Deposits cannot be used as credit toward other services.
  • Payment for the balance of the full boarding stay will be collected at check-in.
  • All walk-ins (reservations made within 24 hours) will be subject to a $10 surcharge fee.
  • All pricing and policies are subject to change without notice.
  • Any positive balance on your account is not valid for deposits.


  • A 3-night minimum stay is required at holidays to better accommodate all our furry guests.
  • Holiday reservations require a 50% non-refundable deposit at the time you make your boarding reservation and full payment is due at check-in.
  • A holiday period is considered 3 days before and 3 days after the actual holiday.
  • Cancellations within the 7 day period prior to the holiday reservation and "no-shows" forfeit their 50% deposit.
  • Deposits cannot be used as credit toward other services.
  • All pricing and policies are subject to change without notice.

Daycare and Boarding Reservations

  • Convivence Surcharge: Walk-ins will subject to a $10 surcharge fee (reservations made within less than 24 hours).
  • Day Camp reservations must be canceled 24 hours in advance, or you will still be charged for the day (3 or more no-shows will require pre-payment).
  • All overnight camp reservations require a non-refundable 50% deposit. Payment is due upon check-in and any changes to the reservation must be made no later than 72 hours in advance of the check-in date. Payments are required for each reservation.
  • A positive balance on your account is not valid for deposits.
  • VIP Boarding pricing is priority pricing per dog per night. Must attend 5 days of camp or 45 nights annually to be eligible.

Day Care & Boarding Packages

  • All packages are non-refundable.
  • Day Care packages expire one (1) year from purchase date any days not used will be forfeited.
  • Dog Boarding packages expire one (1) year after date of purchase and any nights not used will be forfeited.
  • All pricing and policies are subject to change without notice.
  • Boarding package owners subject to the same policies concerning cancellations or no-shows.

Your Local Camp

Camp Bow Wow Carmel

489 Gradle Drive
Carmel, IN 46032

Get Directions

(317) 580-0446

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Dog In Need

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Monitor Your Pup

View Our Live Webcams
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  • “Great staff, professional, friendly and welcoming. Immaculate environment and expert care for your Camper.”

    - Joanne C.

  • “I love how comfortable the staff made us feel leaving our Duke there for the first time!! Everyone is so friendly, I know he's in great care when at Camp Bow Wow!! Duke is always excited now before we even get into the parking lot!! I also LOVE the pet cameras!! They really are addicting to watch, but it's so fun seeing him running around and having fun!! We love Camp Bow Wow & can't wait to come back!”

    - Kelly R.

  • “A very kind and caring staff! I always feel secure knowing that the staff truly love my dog and that they will make sure he is happy and comfortable during his stay. They are the best!”

    - Su-Kim C.

  • “I absolutely love this place. They take incredible care of my dog. They make her welcome and I feel comfortable knowing she is well taken care of. Recommend to anyone who has a dog.”

    - Kimberly S.

  • “Staff is always very friendly and knows my dog, facilities are always clean, the webcams allow us to check our dog's activity, and hours cover my work day. Most importantly, my dog LOVES going to Camp! When she hears us on the phone making reservations for play, or hears us say "Camp", she grabs her leash with such excitement she moves furniture in her path as she heads for the door!”

    - Terri S.

  • “Super friendly team of staff! Very kind, caring, accommodating, flexible. They loved my dog and treated her like their own. I will be back!”

    - Holly H.

  • “The staff is always helpful and kind. I know when I leave my dogs at Camp Bow Wow they will be taken care of, have a great time and come home worn out from playing all day. I love the Camper Cams so I can check in on them!”

    - Hayley L.

  • “Camp Bow Wow is fabulous...they are passionate about their work, always happy to see our pup, and take great care of it for day Camp or overnight. We love Camp Bow Wow!”

    - Angelica M.

  • “We know our dogs are in trusted hands at Camp Bow Wow. They always have fun playing with their "friends" and we love being able to check in on them throughout the day”

    - Nicole J.

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    When the going gets ruff, the Bow Wow Buddies Foundation helps support the health and happiness of our four-legged friends to keep them in their forever homes.

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Safety is Our Top Priority

Parents also feel confident knowing their pet is well-cared for in our safe and secure environment:

  • All Certified Camp Counselors® are extensively trained in dog behavior, pet first aid and CPR
  • Each Camper is required to pass a socialization interview, be spayed or neutered, and be current on vaccinations.
  • Live webcams to check in on your dog from anywhere using a computer or mobile device.
  • Facilities are monitored 24 hours a day, 7 days a week.

All-Inclusive Pricing

Get more play in your stay at Camp! We offer premier care with no hidden fees. Whether your dog is here for the day or overnight, they'll play all day with furry friends and get lots of TLC from our Camp Counselors. With Camp Bow Wow, you get the best care at the best value because your pup's day of Camp includes:

What's Included:
  • Day Camp included in overnight stays
  • All-day play in indoor and outdoor play yards
  • Individual cozy cabin and nightly Campfire TreatTM for Overnight Campers
  • No charge for medication administration and other special requests
  • Lots of individual attention and TLC from Camp Counselors

Ready to Romp. Wag. Play?

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