Temecula Reservations

Non-Holiday

• A 50% deposit of your entire reservation amount will be collected at the time you make your boarding reservation during our busy summer months (from Memorial Day to Labor Day.
• If we do not have a deposit for your reservation within one week of your reservation, it may be cancelled.
• Deposits are required to secure your reservation. Many times we are full and have to turn pet parents away and then people do not show up for their reservation.
• If you cancel 48 hours prior to your boarding reservation, you will receive a full refund of your deposit.
• If you are a no-show, you forfeit your deposit.
• Payment for the balance of the full boarding stay will be collected at drop-off.
• All pricing and policies are subject to change without notice.
• Boarding Checkout Time: The checkout time for boarders is 11:00am. While pups are welcome to stay and play longer at no additional cost, we appreciate you picking up your Camper by 11:00am so we can prepare for incoming overnight Campers. Checkout time may vary on Sundays and holidays.

Holidays

• A 3-night minimum stay is required at holidays to better accommodate all our furry guests.
• A $5 per night surcharge will be added to all reservations made the day prior, day of, and day after a holiday.
• Holiday reservations require a 50% deposit at the time you make your boarding reservation.
• "No-shows" forfeit their 50% deposit.
• If we do not have a deposit for your reservation within one week of your reservation, it may be cancelled.
• A holiday period is considered 3 days before and 3 days after the actual holiday.
• Cancellations within the 7 day period prior to the holiday reservation and "no-shows" forfeit their 50% deposit.
• All pricing and policies are subject to change without notice.