Joliet Reservation Policies

A Two Night Minimum stay is required for any boarding reservation during the holiday period
Holiday reservations require a 50% deposit at the time you make your boarding reservation.

7 Days’ notice for holiday reservation cancellations is required for you to be credited the full amount of your deposit for future boarding.

A holiday period is considered 3 days before and 3 days after the actual holiday
Cancellations within the 7 day period prior to the holiday reservation and "no-shows" forfeit their deposit.
All pricing and policies are subject to change without notice.
Deposits cannot be used as credit toward other services.

No package refunds after 30 days from date of purchase.

Dog day care and boarding packages expire one (1) year from purchase date any days/nights not used will be forfeited.
All pricing and policies are subject to change without notice.
For package refunds within 30 days, nights used will be charged at single night rate and day care packages will be charged at a full or half-day rate (depending on the package purchased).
Boarding packages are subject to the same policies concerning cancellations or no-shows.
Boarding cancelations inside 7-days of reservation, a cancellation policy fee will be charged to repeat offenders, and 24-Hour Cancellation Policy fee charged to repeat offenders for Day Care. Cancellation fee = 10% of services reserved

Multiple dog rates are based on all dogs from the same family staying in the same Cabin
Only one discount per stay per family
Discounts cannot be combined with any other discounts, multiple dog discounts, or boarding packages
401K-9, VIP, and Military discounts available only at full rate

All-Inclusive Pricing