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Reservation Policies

Holidays

  • A Two Night Minimum stay is required for any boarding reservation during the holiday period
  • Holiday reservations require a 50% deposit at the time you make your boarding reservation.
  • 7 Days’ notice for holiday reservation cancellations is required for you to be credited the full amount of your deposit for future boarding.
  • A holiday period is considered 3 days before and 3 days after the actual holiday
  • Cancellations within the 7 day period prior to the holiday reservation and "no-shows" forfeit their deposit.
  • All pricing and policies are subject to change without notice.
  • Deposits cannot be used as credit toward other services.

Dog Daycare Packages

  • No package refunds after 30 days from date of purchase.
  • Dog day care and boarding packages expire one (1) year from purchase date any days/nights not used will be forfeited.
  • All pricing and policies are subject to change without notice.
  • For package refunds within 30 days, nights used will be charged at single night rate and day care packages will be charged at a full or half-day rate (depending on the package purchased).
  • Boarding packages are subject to the same policies concerning cancellations or no-shows.
  • Boarding cancelations inside 7-days of reservation, a cancellation policy fee will be charged to repeat offenders, and 24-Hour Cancellation Policy fee charged to repeat offenders for Day Care. Cancellation fee = 10% of services reserved

Please Note:

  • Multiple dog rates are based on all dogs from the same family staying in the same Cabin
  • Only one discount per stay per family
  • Discounts cannot be combined with any other discounts, multiple dog discounts, or boarding packages
  • 401K-9, VIP, and Military discounts available only at full rate

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    Camp Bow Wow Joliet

    2230 Illinois Rte 59
    Plainfield, IL 60586

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