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reservation policies

Reservation Policies

Holidays

  • A Two Night Minimum stay is required for any boarding reservation during the holiday period
  • Holiday reservations require a 50% deposit at the time you make your boarding reservation.
  • 7 Days’ notice for holiday reservation cancellations is required for you to be credited the full amount of your deposit for future boarding.
  • A holiday period is considered 3 days before and 3 days after the actual holiday
  • Cancellations within the 7 day period prior to the holiday reservation and "no-shows" forfeit their deposit.
  • All pricing and policies are subject to change without notice.
  • Deposits cannot be used as credit toward other services.

Dog Daycare Packages

  • No package refunds after 30 days from date of purchase.
  • Dog day care and boarding packages expire one (1) year from purchase date any days/nights not used will be forfeited.
  • All pricing and policies are subject to change without notice.
  • For package refunds within 30 days, nights used will be charged at single night rate and day care packages will be charged at a full or half-day rate (depending on the package purchased).
  • Boarding packages are subject to the same policies concerning cancellations or no-shows.
  • Boarding cancelations inside 7-days of reservation, a cancellation policy fee will be charged to repeat offenders, and 24-Hour Cancellation Policy fee charged to repeat offenders for Day Care. Cancellation fee = 10% of services reserved

Please Note:

  • Multiple dog rates are based on all dogs from the same family staying in the same Cabin
  • Only one discount per stay per family
  • Discounts cannot be combined with any other discounts, multiple dog discounts, or boarding packages
  • 401K-9, VIP, and Military discounts available only at full rate

    Your Local Camp

    2230 Illinois Rte 59
    Plainfield, IL 60586

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    (815) 242-2267

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    Bow Wow Buddies
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    Testimonials
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    • “Great staff, professional, friendly and welcoming. Immaculate environment and expert care for your Camper.”

      - Joanne C.

    • “I love how comfortable the staff made us feel leaving our Duke there for the first time!! Everyone is so friendly, I know he's in great care when at Camp Bow Wow!! Duke is always excited now before we even get into the parking lot!! I also LOVE the pet cameras!! They really are addicting to watch, but it's so fun seeing him running around and having fun!! We love Camp Bow Wow & can't wait to come back!”

      - Kelly R.

    • “A very kind and caring staff! I always feel secure knowing that the staff truly love my dog and that they will make sure he is happy and comfortable during his stay. They are the best!”

      - Su-Kim C.

    • “I absolutely love this place. They take incredible care of my dog. They make her welcome and I feel comfortable knowing she is well taken care of. Recommend to anyone who has a dog.”

      - Kimberly S.

    • “Staff is always very friendly and knows my dog, facilities are always clean, the webcams allow us to check our dog's activity, and hours cover my work day. Most importantly, my dog LOVES going to Camp! When she hears us on the phone making reservations for play, or hears us say "Camp", she grabs her leash with such excitement she moves furniture in her path as she heads for the door!”

      - Terri S.

    • “Super friendly team of staff! Very kind, caring, accommodating, flexible. They loved my dog and treated her like their own. I will be back!”

      - Holly H.

    • “The staff is always helpful and kind. I know when I leave my dogs at Camp Bow Wow they will be taken care of, have a great time and come home worn out from playing all day. I love the Camper Cams so I can check in on them!”

      - Hayley L.

    • “Camp Bow Wow is fabulous...they are passionate about their work, always happy to see our pup, and take great care of her...be it for day Camp or overnight. We love Camp Bow Wow!”

      - Angelica M.

    • “We know our dogs are in trusted hands at Camp Bow Wow. They always have fun playing with their "friends" and we love being able to check in on them throughout the day”

      - Nicole J.

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      When the going gets ruff, the Bow Wow Buddies Foundation helps support the health and happiness of our four-legged friends to keep them in their forever homes.

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    Safety is Our Top Priority

    Parents also feel confident knowing their pet is well-cared for in our safe and secure environment:

    • All Certified Camp Counselors® are extensively trained in dog behavior, pet first aid and CPR
    • Each Camper is required to pass a socialization interview, be spayed or neutered, and be current on vaccinations.
    • Live webcams to check in on your dog from anywhere using a computer or mobile device.
    • Facilities are monitored 24 hours a day, 7 days a week.

    All-Inclusive Pricing

    Get more play in your stay at Camp! We offer premier care with no hidden fees. Whether your dog is here for the day or overnight, they'll play all day with furry friends and get lots of TLC from our Camp Counselors. With Camp Bow Wow, you get the best care at the best value because your pup's day of Camp includes:

    What's Included:
    • Day Camp included in overnight stays
    • All-day play in indoor and outdoor play yards
    • Individual cozy cabin and nightly Campfire TreatTM for Overnight Campers
    • No charge for medication administration and other special requests
    • Lots of individual attention and TLC from Camp Counselors

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