General Policies
- If you cancel at least 72 hours prior to your boarding reservation, you will receive a full refund of your deposit.
- If you are a no-show or cancel within the 72 hours prior to your boarding reservation, you forfeit your deposit.
- Deposits cannot be used as credit toward other services.
- A credit card on file will be charged for the balance due at drop-off, along with any outstanding balances on the account.
- All pricing and policies are subject to change without notice.
Holidays/Peak Time Policies
- A 2-night minimum stay is required at holidays/peak times to better accommodate all our furry guests.
- Holiday reservations require a $108 deposit at the time you make your boarding reservation.
- Holiday/Peak reservations will not be created or kept until a deposit is taken
- Due to increased holiday and peak time capacity, a $5 surcharge per day, per dog will be added to boarding reservations to accommodate additional staff to camper ratio and safety precautions.
- Holiday and peak times are: Spring Break, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas, New Years; please call Camp with questions about specific dates.
Day Care Packages
- No package refunds after 30 days from date of purchase.
- For package refunds within 30 days, day care packages will be charged at a full or half-day rate (depending on the package purchased).
- Dog day care packages expire one (1) year from purchase date any days not used will be forfeited.
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