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reservation policies

Port Charlotte Reservation Policies

Non-Holiday

  • Deposits are not required to secure your reservation at this time.
  • Balance will be collected at the end of your stay.
  • All pricing and policies are subject to change without notice.

Holidays

  • All Holiday reservations require a 50% deposit at the time you make your boarding reservation.
  • If we do not have a deposit for your reservation within one week of your reservation, it may be cancelled.
  • A 3-night minimum stay is required for Thanksgiving and Christmas and a 2-night minimum stay is required for all other major holidays to better accommodate all our furry guests.
  • Cancellations prior to a holiday reservation and "no-shows" forfeit their deposit. If you cancel your reservation within 21 days of your stay and we are able to re- sell your cabin, an account credit will be issued that can be used toward future services.
  • Spring Break reservations require a 3-night minimum stay and 50% deposit at the time you make your boarding reservation. Please check with our front desk (941.875.9410) for spring break dates as they change annually.
  • Deposits are required to secure your reservation. Many times we are full and have to turn pet parents away and then people do not show up for their reservation.
  • Deposits cannot be used as credit toward other services.
  • Holiday and peak times will be subject to a seasonal surcharge of $5 per night, per dog.‚Äč
  • All pricing and policies are subject to change without notice.

Cancellation Policy

  • If you cancel within 14 days of your stay, you will get an account credit.
  • If you cancel within 7 days of your stay, you’ll receive an account credit to be used on future stays only if we are able to re-sell your cabin/suite; otherwise, your deposit is forfeited.
  • If you cancel under 7 days of you stay, then your deposit is forfeited!!

Note: Cancellations immediately prior to a holiday reservation and "no-shows" forfeit their deposit.

All refunds on deposits or any services sold are subject to a 3% processing fee.

    Day Care & Packages

    • No package refunds after 30 days from date of purchase unless dog is dismissed.
    • For package refunds within 30 days, usage will be charged at a full or half-day rate (depending on the package purchased).
    • No refunds on monthly membership passes. The monthly pass expires 1 month after date of purchase. Effective February 2023, the monthly membership will automatically be charged to your credit card on file on the 1st of each month. You must cancel 15 days in advance.
    • No expiration date on the First Day Special Package.
    • All packages (except First Day Special) expire 2 years from date of purchase and any days not used will be forfeited.
    • All pricing and policies are subject to change without notice.

    Check-In/Check-Out

    CHECK IN: Preferred by 4 PM, which allows for dinner and play time. You can also bring your dog earlier in the day to enjoy a full day of play.

    CHECK OUT: Any time during business hours.

    PLEASE NOTE:

    • Multiple dog rates are based on all dogs from the same family staying in the same Cabin
    • Only one discount per stay per family
    • Discounts cannot be combined with any other discounts, multiple dog discounts, or boarding packages
    • 401K-9, VIP, and Military discounts available only at full rate

    ALL CAMPERS MUST MEET REQUIREMENTS

    • At least four months old
    • Spayed or neutered (if seven months or older)
    • Current on Rabies, Distemper, and 6-month Bordetella
    • Oral, intranasal, or injectable forms of the Bordetella vaccination are accepted
      • Oral Bordetella and Intranasal vaccine requires vaccination every 6 months
      • Injectable Bordetella requires vaccination annually.
    • Flea/tick free and in good overall health
    • No open wounds or stitches of any kind
    • Wearing a quick release collar and name tag
    • For safety reasons, flea/tick collars may not be worn at Camp
    • Dog and people friendly
    • Able to pass the interview and trial day

    Your Local Camp

    Camp Bow Wow Port Charlotte

    17266 Toledo Blade Blvd.
    Port Charlotte, FL 33954

    Get Directions

    (941) 875-9410

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    • “Great staff, professional, friendly and welcoming. Immaculate environment and expert care for your Camper.”

      - Joanne C.

    • “I love how comfortable the staff made us feel leaving our Duke there for the first time!! Everyone is so friendly, I know he's in great care when at Camp Bow Wow!! Duke is always excited now before we even get into the parking lot!! I also LOVE the pet cameras!! They really are addicting to watch, but it's so fun seeing him running around and having fun!! We love Camp Bow Wow & can't wait to come back!”

      - Kelly R.

    • “A very kind and caring staff! I always feel secure knowing that the staff truly love my dog and that they will make sure he is happy and comfortable during his stay. They are the best!”

      - Su-Kim C.

    • “I absolutely love this place. They take incredible care of my dog. They make her welcome and I feel comfortable knowing she is well taken care of. Recommend to anyone who has a dog.”

      - Kimberly S.

    • “Staff is always very friendly and knows my dog, facilities are always clean, the webcams allow us to check our dog's activity, and hours cover my work day. Most importantly, my dog LOVES going to Camp! When she hears us on the phone making reservations for play, or hears us say "Camp", she grabs her leash with such excitement she moves furniture in her path as she heads for the door!”

      - Terri S.

    • “Super friendly team of staff! Very kind, caring, accommodating, flexible. They loved my dog and treated her like their own. I will be back!”

      - Holly H.

    • “The staff is always helpful and kind. I know when I leave my dogs at Camp Bow Wow they will be taken care of, have a great time and come home worn out from playing all day. I love the Camper Cams so I can check in on them!”

      - Hayley L.

    • “Camp Bow Wow is fabulous...they are passionate about their work, always happy to see our pup, and take great care of her...be it for day Camp or overnight. We love Camp Bow Wow!”

      - Angelica M.

    • “We know our dogs are in trusted hands at Camp Bow Wow. They always have fun playing with their "friends" and we love being able to check in on them throughout the day”

      - Nicole J.

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      When the going gets ruff, the Bow Wow Buddies Foundation helps support the health and happiness of our four-legged friends to keep them in their forever homes.

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    Safety is Our Top Priority

    Parents also feel confident knowing their pet is well-cared for in our safe and secure environment:

    • All Certified Camp Counselors® are extensively trained in dog behavior, pet first aid and CPR
    • Each Camper is required to pass a socialization interview, be spayed or neutered, and be current on vaccinations.
    • Live webcams to check in on your dog from anywhere using a computer or mobile device.
    • Facilities are monitored 24 hours a day, 7 days a week.

    All-Inclusive Pricing

    Get more play in your stay at Camp! We offer premier care with no hidden fees. Whether your dog is here for the day or overnight, they'll play all day with furry friends and get lots of TLC from our Camp Counselors. With Camp Bow Wow, you get the best care at the best value because your pup's day of Camp includes:

    What's Included:
    • Day Camp included in overnight stays
    • All-day play in indoor and outdoor play yards
    • Individual cozy cabin and nightly Campfire TreatTM for Overnight Campers
    • No charge for medication administration and other special requests
    • Lots of individual attention and TLC from Camp Counselors

    Ready to Romp. Wag. Play?

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