Port Charlotte Reservation Policies

Non-Holiday

• Deposits are not required to secure your reservation at this time.
• Balance will be collected at the end of your stay.
• All pricing and policies are subject to change without notice.

Holidays

• A 3-night minimum stay is required for Thanksgiving and Christmas and a 2-night minimum stay is required for all other major holidays to better accommodate all our furry guests.
• Holiday reservations require a 50% deposit at the time you make your boarding reservation.
• A holiday period is considered 3 days before and 3 days after the actual holiday.
• Cancellations prior to a holiday reservation and "no-shows" forfeit their deposit. If you cancel your reservation within 21 days of your stay and we are able to re- sell your cabin, an account credit will be issued that can be used toward future services.
• Spring Break reservations require a 50% deposit at the time you make your boarding reservation. Please check with our front desk (941.875.9410) for spring break dates as they change annually.
• Holiday and peak times may be subject to a seasonal surcharge of $5 per night, per dog.​
• All pricing and policies are subject to change without notice.

Day Care & Packages

• No package refunds after 30 days from date of purchase.
• For package refunds within 30 days, usage will be charged at a full or half-day rate (depending on the package purchased).
• No refunds on monthly passes. The monthly pass expires 1 month after date of purchase.
• No expiration date on the Warm Up Package.
• All packages (except warm up) expire 3 years from date of purchase and any days not used will be forfeited.
• All pricing and policies are subject to change without notice.

ALL CAMPERS MUST MEET REQUIREMENTS

• At least four months old
• Spayed or neutered (if seven months or older)
• Current on Rabies, Distemper, and 6-month Bordetella
• Oral, intranasal, or injectable forms of the Bordetella vaccination are accepted
  • Oral Bordetella and Intranasal vaccine requires vaccination every 6 months
  • Injectable Bordetella requires vaccination annually.
• Flea/tick free and in good overall health
• No open wounds or stitches of any kind
• Wearing a quick release collar and name tag
• For safety reasons, flea/tick collars may not be worn at Camp
• Dog and people friendly
• Able to pass the interview and trial day