Peoria IL Reservations

Non-Holiday

• If we do not have a deposit for your reservation within one week of your reservation, it may be cancelled.
• Deposits are required to secure your reservation. Many times we are full and have to turn pet parents away and then people do not show up for their reservation.
• If you cancel 48 hours prior to your boarding reservation, you will receive a full refund of your deposit.
• If you are a no-show or cancel within the 48 hours prior to your boarding reservation, you forfeit your deposit.
• Deposits cannot be used as credit toward other services.
• Payment for the balance of the full boarding stay will be collected at drop-off.
• All pricing and policies are subject to change without notice.

Dog Boarding

• A $50 deposit for your entire reservation will be collected at the time you make your boarding reservation. If you are only boarding for one overnight, then the balance due at the time of making your reservation will be $46.

Holiday Boarding

• If we do not have a deposit for your reservation within one week of your reservation, it may be cancelled.
• 7 Days’ notice for reservation cancellations for holidays is required to receive a full refund
• A holiday period is considered 3 days before and 3 days after the actual holiday
• A Two Night Minimum stay is required for any boarding reservation during the holiday period
• Cancellations within the 7 day period to the holiday reservation and “no-shows” forfeit the $50 deposit
• All pricing and policies are subject to change without notice.

Dog Boarding

• All reservations more than one night require a $50 deposit at the time you make your boarding reservation. If you are only boarding for one overnight (non-holiday), then the balance due at the time of making the reservation is $46.

Dog Daycare Packages

• No package refunds after 30 days from date of purchase.
• For package refunds within 30 days, day care days will be charged at a full or half-day rate (depending on the package purchased).
• Dog day care packages expire one (1) year from purchase date any days not used will be forfeited.
• All pricing and policies are subject to change without notice.