Non-Holiday
- A one-night deposit will be collected at the time you make your boarding reservation. Deposits are required to secure your reservations. Deposits are non-refundable.
- If you cancel at least 48 hours prior to your boarding reservation, your deposit will remain on your account with us for a future boarding stay or day care visit. We do not refund deposits.
- If you are a no-show or cancel within the 48 hours prior to your boarding reservation, you forfeit your deposit.
- The remainder of the balance is due at drop-off. We do not refund payments.
- All pricing and policies are subject to change without notice.
Holidays
- A minimum of at least two nights or more is required during the holidays.
- A $4 surcharge is imposed per dog per night for holiday overnight stays.
- AT LEAST a one-night deposit is required at the time you book your boarding reservation. Deposits are required to secure your reservations. Deposits are non-refundable.
- You will be notified of the cancellation date at time of booking. We do not refund deposits.
- The remainder of the balance is due at time of drop-off. We do not refund payments.
- All pricing and policies are subject to change without notice.
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