Boarding
- We do not require a deposit to secure your reservation. Please be courteous and let us know if you are cancelling as many times we are full and have to turn pet parents away and then people do not show up for their reservation.
- If you are a no-show or cancel within the 48 hours prior to your boarding reservation, you may be required to make a non-refundable deposit in the future.
- Payment for the balance of the full boarding stay will be collected at pick-up.
- All pricing and policies are subject to change without notice.
Day Care Packages
- No package refunds after 30 days from date of purchase.
- For package refunds within 30 days, days used will be charged at full or half-day rate (depending on the package purchased).
- All pricing and policies are subject to change without notice.
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