Concord Reservations

Non-Holiday

• Deposits are required to secure your reservation.
• Non-holiday reservations require a 50% deposit when you schedule boarding.
• If we do not have a deposit on your reservation within one week of your check-in date, your reservation may be cancelled.
• If you cancel 24 hours prior to your boarding reservation, you will receive a full refund of your deposit.
• If you cancel following 24 hours prior or do not show to your scheduled boarding reservation, you forfeit your deposit.
• Deposits cannot be used as credit toward other services.
• All pricing and policies are subject to change without notice.

Holidays

• Holiday reservations require a 2-night deposit fee of $94 due two weeks before the holiday. Please feel free to pay your deposit at your earliest convince. As a courtesy, if you do not make your deposit payment ahead of time, we will call you 3 weeks prior.
• Campers with a single 1-night boarding stay will be required to pay a deposit fee of $47.
• Reservations made less than two weeks prior to a holiday will be required to pay a deposit at time of booking.
• To receive a full refund of your deposit, we ask that you provide us with at least 3 days’ notice for any reservation changes or cancellations.
• Unfortunately, we cannot accommodate depost refunds if you do not cancel within 3 days of your reservation
• We cannot accommodate deposit refunds if you do not show for your reservation.
• Holiday periods may vary but are typically 2 days before and 2 days after the actual holiday.
• Deposits cannot be used as credit toward other services.

Day Care Packages

• No package refunds after 30 days from the date of purchase.
• Daycare packages expire one year from the purchase date. Any days not used will be forfeited.
• All pricing and policies are subject to change without notice.