Columbia SC Reservations
Holidays
To book a boarding stay over a holiday, we will require a 50% deposit at the time of booking. That is 50% of the total cost of your reservation. There is a 3 night minimum stay for holiday reservations. A holiday includes the 3 days prior to and after the actual holiday. Refunds for deposits are free until 5 days prior to check-in. Within 5 days of the reservation the deposit is non-refundable.
- A 3-night minimum stay is required at holidays to better accommodate all our furry guests.
- Holiday reservations require a 50% deposit at the time you make your boarding reservation.
- 5 days' notice for reservation cancellations for holidays is required to receive a full refund.
- A holiday period is considered 3 days before and 3 days after the actual holiday.
- Cancellations within the 5 day period prior to the holiday reservation and "no-shows" forfeit their 50% deposit.
- Deposits cannot be used as credit toward other services.
- All pricing and policies are subject to change without notice.
Daycare & Boarding Packages
- No package refunds after 30 days from date of purchase.
- For package refunds within 30 days, nights used will be charged at single night rate and day care packages will be charged at a full or half-day rate (depending on the package purchased).
- Day care packages expire one (1) year from purchase date any days not used will be forfeited.
- Dog Boarding packages expire one (1) year after date of purchase and any nights not used will be forfeited.
- All pricing and policies are subject to change without notice.
- Boarding package owners subject to the same policies concerning cancellations or no-shows.
