Dog Boarding Reservations
Non-Holiday
- A 2 night deposit will be collected at the time you make your boarding reservation.
- Deposits are required to secure your reservation. Many times we are full and have to turn pet parents away and then people do not show up for their reservation.
- If you cancel 5 days prior to your boarding reservation, you will receive a full refund of your deposit.
- If you are a no-show or cancel within the 5 days prior to your boarding reservation, you forfeit your deposit.
- Payment for the balance of the full boarding stay will be collected at drop-off.
- All pricing and policies are subject to change without notice.
Holidays
- A 2-night minimum stay is required at holidays to better accommodate all our furry guests.
- Holiday reservations require a 2 night deposit at the time you make your boarding reservation.
- 5 days notice for reservation cancellations for holidays is required to receive a full refund.
- A holiday period is considered 3 days before and 3 days after the actual holiday.
- Cancellations within the 5 day period prior to the holiday reservation and "no-shows" forfeit their 2 night deposit.
- All pricing and policies are subject to change without notice.
Day Care Packages
- No package refunds after 30 days from date of purchase.
- For package refunds within 30 days, day care packages will be charged at a full or half-day rate (depending on the package purchased).
- Day care packages expire one (1) year from purchase date any days not used will be forfeited.
- All pricing and policies are subject to change without notice.
Cancellation Policy
- Deposit will be forfeited for cancellations made with less than 5 days notice. 24 hour notice is required for early pickups. Remaining nights will be issued as a credit. Failure to provide a 24 hour notice will result in forfeiture of the remaining nights.
Discounts
- Only 1 discount per transaction on regular priced services. Discounts cannot be combined on services already discounted. Discounts cannot be used on promo events. (Discounts are subject to change without notice.)