Are there nap times?

For our overnight Campers, we require a mid-day nap. Many of our day Campers enjoy a mid-day nap as well, but it is not required.  Please work with your local Camp owner to make sure you discuss your Camper’s needs.  We are not closed during nap time on weekdays.

 

Are there requirements for Camp?

You must be at least 4 months old, spayed or neutered (if over six months) and current on vaccinations for Rabies, Distemper and Bordetella (canine cough).

We require our Campers to have a current bordetella vaccination every six months. If your bordetella vaccination is over the six month requirement, you will need to see your veterinarian for an updated vaccination to be allowed in Camp.

You must be in good health, flea/tick free, friendly to all dogs, and generally love to play.

 

Do dogs ever get hurt?

Although we do our best to minimize any injury to your dog, during normal play a dog may get small scratches, nicks, and lose small patches of fur. Although rare, it is possible for more serious injuries to occur.

 

Do I need to bring my own dog food if my dog is boarding?

We strongly suggest bringing your dog’s food from home. We will happily feed your pup our food but it is best for them to not change foods rapidly. If you would rather we feed your dog our house food, we can do so at no charge.

 

Do I need to make a reservation?

Yes. For overnight boarding, we definitely need a reservation. Depending on the time of year, we can often accommodate short notice or same day notice (if your dog has previously completed the interview process). Please be aware that Holidays such as Thanksgiving and Christmas book several months in advance and other holidays book several weeks in advance. During the summer months, many of our locations fill up early for weekends. We require a credit card to hold a boarding reservation. You may also be asked to provide a deposit to reserve your pups cabin.

To help insure our staffing ratios, we request that a reservation be made in advance for dog daycare, although we can often accommodate same day notice.

 

Does someone stay with the dogs overnight?

No. We do not have a person that spends the night with the dogs, but we do have monitored security, fire, and temperature control alarms in all of our locations. Studies show that the dogs sleep better at night without a human present. In our environment, where the dogs are active all day, getting a good night's rest is important. Also be aware that in traditional kennels that do have a human on site, that person is not interacting with the dogs and the dogs are not let out to use the bathroom. In kennels with indoor / outdoor dog runs, the outdoor section is closed off at night for security purposes. If your dog requires overnight monitoring, the best options to look at are in-home pet care or medical boarding (provided by most veterinary hospitals). Please check our website to verify if there is a Home Buddies franchise owner in your area, they can even set up a personal in-home web cam at your house while you are away!

 

I have a small dog and I see a bunch of big dogs on the web cams. Is this environment safe for small dogs?

Yes, we separate dogs into our play areas based on size, temperament, and activity level.

 

I have an old dog. Will they enjoy this environment?

This will depend on your dog. We have several older Campers that love the interaction with other dogs. Part of the way we separate dogs into our various play areas is dependent upon activity level, so a larger, older dog may be placed with other older, mellow dogs of his similar size. The interview process will also help us, and you, determine if our environment is right for your dog. Our Camp Counselors are constantly evaluating each Camper's behavior, and if they view your dog as overwhelmed or tired they will place your dog in one of our spacious cabins for a short nap.

 

Is there a specific kind of collar my dog must wear to come to Camp?

Yes, Camp Bow Wow requires that all dogs wear a quick release collar with an ID tag including your name and phone number.

 

It seems like a zoo when I drop my dog off, is it always like that?

No. When we have visitors such as a new dog, or new person, the dogs often get very excited and you can hear and see this excitement. There is always playing and some barking going on, but the dogs settle down quite a bit once the new dog is introduced into the play areas and our human visitors either leave or are very quiet for a few minutes.  Our Camper’s become very accustomed to our Camp Counselors and settle right into playing after all their friends in the play yard after the new pups join in on the fun.

 

My dog has health issues, can he/she still come?

This depends on the health issues. There are certain illnesses that don't mix well in a social environment. State law mandates that our Camp Counselors cannot give your dog injections; therefore we cannot accept diabetic dogs that require injections. We also cannot accept dogs with communicable diseases or parasites. There are other health issues such as ear infections, arthritis, glaucoma, and cancer, which we are usually able to accommodate. It is best to discuss any possible issues with a Camp Counselor.

 

My dog's paws are very sensitive after his stay with Camp Bow Wow, did something happen to my dog's feet?

No, it is very common that your dog's pads will be sore after playing at Camp. Most dogs are not used to playing all day. Rest assured it is only temporary and they will build stronger pads.

 

Should I bring anything for my dog?

We strongly suggest bringing your dog’s food from home. We will happily feed your pup our food but it is best for them to not change foods rapidly. We will provide nighttime treats and Kongs, and plenty of blankets, bedding and a comfy cot. If you wish to bring toys, bedding, or anything else that will help make your dog feel more at home, we can certainly accommodate this.

 

Should I feed my dog before going to Camp?

It is best to have your dog eat a minimum of 1.5 hours prior to coming to Camp to prevent bloat. Bloat can be caused from playing to soon after eating and can be harmful. If your dog ate less than 1.5 hours before coming to Camp, please let one of the Camp Counselors know for the safety and well being of your pet.

 

What do you do in case of illness or injury?

We quickly assess the situation to determine what plan of action to take. Our concern is always what is best for our canine Camper. Depending on the situation, we will either rush the Camper to the closest vet or, in non-emergency situations, we will make the effort to take them to their own vet. We always try to contact the owner to get their permission for our chosen course of action.

 

What happens if my dog gets sick or injured?

All of our Camp Counselors are certified in pet first aid and CPR. We will take excellent care of your dog if anything comes up. You will be contacted and in the event of an emergency your dog will be brought to a vet immediately.

 

What is the interview process?

We like the interviews to last at least three hours to give us time to get to know your dog and to give your dog time to realize that you have left and -- most importantly -- to be excited to see you when you come to pick them up. At Camp Bow Wow, the initial interview day is always free. The interview usually consists of us leading your dog into a separate play area or "interview area" where our Camp Counselors will spend a little time getting to know your dog and checking to see how your dog interacts with people. At this time, the Camp Counselor will also look your dog over for any possible issues such as fleas and ticks and for any existing injuries that may worsen when playing with other dogs.

Other dogs will be introduced into the interview area one at a time in order to see how your dog interacts with other dogs. After our counselors are comfortable with your dog, with your dog's reactions to other dogs, and are confident that your dog feels secure in the environment, your pup - along with their new friends - will be introduced into the appropriate play area based on their size, temperament, and activity level. Please be aware that if we do have issues with your dog during the interview process, we may need to contact you to come pick them up early.

 

What is your 6 month Bordetella Vaccination Policy?

We require our Campers to have a current bordetella vaccination every six months. If a Camper's bordetella vaccination is over the six month requirement, they will need to see their veterinarian for an updated vaccination to be allowed in Camp.

        
What is Canine Cough?
  
Canine cough, or infectious tracheobronchitis, is a respiratory illness in dogs with the primary symptom
being a distinct cough. It is believed that Bordetella bronchisepticum (Bb) is a primary infectious
agent in many cases of infectious tracheobronchitis, acting as a gateway organism to allow co-infection
by other infectious agents such as mycoplasm, respiratory coronavirus, influenza virus and many
others. While an otherwise healthy dog with a “simple” Bordetella infection often is not lethargic,
eats regularly and resolves the infection without treatment, such an infection is rare. The more
typical situation, in which a coinfection exists, can lead to more significant symptoms, including fever,
lethargy, inappetance, pneumonia, or worse. Since we do not have vaccines against many of these
coinfections, we do our best to prevent the “gateway” disease by vaccinating against Bordetella.
   
   
When is a Dog at Risk?
  
There are several factors in a dog’s lifestyle that significantly increase the risk that he or she will
be exposed to Bb. A dog can be exposed to Bordetella in any environment where dogs frequent.
This includes grooming facilities, training classes, pet stores, dog shows, dog parks, and Camp. Dogs
at animal shelters or staying in boarding facilities are in a higher risk environment for being exposed
to Bb. Dogs that visit these higher risk environments should be vaccinated in order to be better
protected from infection.
  
  
Why Does Camp Bow Wow® Require the Vaccine Every 6 Months?
  
Camp Bow Wow’s All Day Play® environment means that your dog will be interacting with many
different dogs. We require our Campers to get a Bordetella vaccination every six months as it is an
important step in protecting the health of all of the dogs at Camp Bow Wow®. Because canine cough
can be contracted from any interaction with another affected dog – at a dog park, in the vet’s
waiting room or anywhere dogs come into contact – and because the incubation period is 10 to 14
days from exposure, we try to take every precaution to reduce the chances of spreading the illness,
much like people do by getting the flu shot. We care about the health and happiness of all of our
Campers and, therefore, require the Bordetella vaccination every six months in order to give them
the best possible protection from canine cough.
  
  
What Are the Available Vaccinations?
  
There are two ways that Bordetella vaccinations are administered: injectable and intranasal. Some
dogs will not tolerate their nose being handled in order to get the intranasal vaccine and need to
be given only the injectable form.

According the American Veterinary Medical Association Council on Biologics and Therapeutics as well
as the American Animal Hospital Association (AAHA), Bordetella is a “noncore” vaccination. This
means that the decision to give your dog a Bordetella vaccination will be made based on your dog’s
lifestyle and a conversation with your veterinarian. Not all dogs are going to have a high enough
chance of exposure to canine cough to warrant receiving the vaccination. Even though the Bordetella
vaccination is not 100% effective in preventing a dog from contracting canine cough, it does
provide substantial protection from the illness.

Arguments vary concerning the duration of protection that the intranasal and injectable Bordetella
vaccinations provide. Manufacturers’ labels state that vaccination needs to be done yearly.
However, there is evidence that dogs that are more likely to be exposed to Bordetella, such as
those who attend Camp, need to be revaccinated every six months. Several sources agree that dogs
should receive a Bordetella vaccination within the six months prior to entering a boarding
environment. In the 2006 AAHA Canine Vaccination Guidelines, the Bordetella vaccination is listed
in three forms; killed bacterin injectable, live virulent bacteria intranasal, and cell wall
antigen extract. For all of these forms of the Bordetella vaccination, the AHAA Canine Vaccine Task
Force recommends revaccinating more often than just annually for dogs in higher risk environments.
For the cell wall antigen injectable Bordetella vaccine the AAHA recommends a booster up to every 6
months for high-risk dogs. Furthermore, for the intranasal vaccination they recommend “If [the]
animal has not been vaccinated within the previous 6 months, a booster is recommended one week
prior to known exposure..”1 It is clear that they agree dogs in a higher risk environment, such as
those who attend Camp, should receive a booster vaccination every six months to be best protected
from canine cough.
 

What is your cancellation policy?

Please check with each location for their cancellation policy.

 

Why is my dog thirsty when he/she comes home?

Water is available at all times in all of our play areas and cabins. Playing hard all day is just as strenuous as working out. Even though water is available, after a car ride home, it will probably be time for your Camper to drink some more water to help re-hydrate after a hard day of play.

 

Why is my dog tired when he/she comes home?

This is one of the great benefits of Day Camp! Your dog gets to play all day so, naturally, they are tired at the end of the day. Often, when you take your Camper home, they will curl up and go to sleep. Rest assured if your dog becomes overly tired during the day, we will take them to a cabin for an hour nap. We will not force a dog to get up from a nap if they are still sleeping. Many of our Campers that stay for extended periods of time choose to take longer naps.

 

Will my dog like this environment?

If your dog does not like other dogs, then no, your dog may not like this environment. Every dog is different, but part of our interview process is to asses whether your dog enjoys this environment. At the end of the interview day, we provide a report card and are definitely there to talk to you about how your dog interacted with the other dogs and if they seemed to enjoy the environment. We want your dog to be happy as much as you do and promise to be honest with you if we feel this isn't the best possible environment for your dog.

 
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South Jersey Location Information

3 Esterbrook Lane, Suite 250
Cherry Hill, New Jersey 08003

p: 856.651.WOOF (9663)
f: 856.651.0009

Weekdays: 6:30am - 7pm
Saturday: 8am - 7pm
Sunday: 8am - 11am &
4pm - 7pm
Holidays: 8am - 11am &
4pm - 7pm

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